Privacy Policy

1. Information We Collect

• Account information such as name, email address, and phone number.
• Profile and organization details you provide while using the service.
• Usage and device information to improve reliability and performance.
• Payment-related metadata needed for transaction processing and verification.

2. How We Use Information

• To create and manage your account.
• To deliver core platform functionality and customer support.
• To process payments, detect abuse, and maintain platform security.
• To send essential service communications.

3. Legal Basis and Permissions

We process personal data based on your consent, contractual necessity, legal obligations, and legitimate interests in operating a secure and reliable service.

4. Sharing of Information

We do not sell personal information. We may share limited data with service providers (such as hosting, analytics, and communication tools) strictly to operate our services, or when required by law.

5. Data Retention

We retain personal information only for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

• Request access to your personal information.
• Request correction of inaccurate data.
• Request deletion of your account and related personal data.

For deletion requests, use our data deletion page: /data-deletion.

7. Security

We use technical and organizational safeguards, including access control and monitoring, to protect your personal information.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

10. Contact

For questions about this Privacy Policy or privacy requests, contact us at support@tendernotice.com.np.